Four tiers. One real free tier. A 14-day trial on every signup.
Tidy is priced for cleaning operators, not procurement departments. The free tier is a real free tier — you can stay on it forever at low volume. Solo, Pro, and Business are paid monthly. Every new signup starts with a 14-day Business trial; on day 14, you convert to Business or fall back to Free. No card needed for the trial.
- 1 user · 1 organization
- 1 price profile
- 3 bids / month · 5 customers
- 3 AI drafts / month
- Bid calculator + PDF generation
- Print-and-sign share links
- Tidy brand emails (Path 0)
- Self-serve welcome email
- No branded share links with view tracking
- No bid-send email
- No DocuSign envelopes
- No concierge support
- 1 user · 1 organization
- 1 price profile
- 25 bids / month · 50 customers
- 25 AI drafts / month
- 10 DocuSign envelopes / month
- Everything in Free
- Branded share links with view tracking
- Bid-send email to your customer
- Per-org
@tidyhq.appfrom-address (Path 1) - Self-serve + in-app onboarding checklist
- Concierge support (24h M–F)
- 1 user · 1 organization
- 3 price profiles
- 100 bids / month · 200 customers
- 100 AI drafts / month
- 30 DocuSign envelopes / month
- Everything in Solo
- Onboarding email series
- Concierge support (priority)
- Up to 5 users · up to 5 organizations
- Unlimited price profiles
- 500 bids / month · unlimited customers
- 200 AI drafts / month
- 100 DocuSign envelopes / month
- Everything in Pro
- White-glove onboarding (1–2h with the team)
- Priority concierge support
- Your own email domain — DKIM/SPF verified
No card needed for the trial. Day-7 health check by email. Day-12 nudge. Day-14 convert-or-fall-back-to-Free.
The numbers behind each tier.
These are the per-month caps on every metered feature. Overage on DocuSign envelopes is $0.50 each (the trail's only paid overage). AI drafts and bids have no overage — you hit the cap, the feature locks until the monthly rollup.
| Capability | Free$0/mo | Solo$24/mo | Pro$59/mo | Business$99/mo · 14-day trial |
|---|---|---|---|---|
| Users | 1 | 1 | 1 | Up to 5 |
| Organizations | 1 | 1 | 1 | Up to 5 |
| Price profiles | 1 | 1 | 3 | Unlimited |
| Bids per month | 3 | 25 | 100 | 500 |
| Customers | 5 | 50 | 200 | Unlimited |
| AI bid drafts / month | 3 | 25 | 100 | 200 |
| DocuSign envelopes / month | — | 10 | 30 | 100 |
| DocuSign overage | — | $0.50/ea | $0.50/ea | $0.50/ea |
Every feature, every tier, side by side.
No asterisks. No "Contact us." No "available on request." The full tier matrix from the design doc, copied straight to this page.
| Feature | Free$0/mo | Solo$24/mo | Pro$59/mo | Business$99/mo · 14-day trial |
|---|---|---|---|---|
| Core bidding | ||||
| Bid calculator (price profile × building × areas) | ✓ | ✓ | ✓ | ✓ |
| PDF generation (R2-stored, single-page proposal) | ✓ | ✓ | ✓ | ✓ |
| Share link (print-and-sign, no view tracking) | ✓ | ✓ | ✓ | ✓ |
| Share link with view tracking | — | ✓ | ✓ | ✓ |
| Bid-send email (branded) | — | ✓ | ✓ | ✓ |
| Closing the deal | ||||
| DocuSign envelopes (with per-month caps) | — | 10/mo | 30/mo | 100/mo |
| Signed-PDF viewer + download | — | ✓ | ✓ | ✓ |
| AI bid drafting (Draft with AI) | 3/mo | 25/mo | 100/mo | 200/mo |
| Team & org | ||||
| Multi-user (up to 5) | — | — | — | ✓ |
| Multi-org (up to 5) | — | — | — | ✓ |
| Email identity | ||||
| OAuth (Google, Apple, Microsoft) sign-in | ✓ | ✓ | ✓ | ✓ |
Path 0 — Tidy <hello@tidyhq.app> | Default | Default | Default | Default |
Path 1 — Per-org @tidyhq.app forwarder | — | ✓ | ✓ | ✓ |
| Path 3 — Your own domain (DKIM/SPF verified) | — | — | — | ✓ |
| Onboarding & support | ||||
| Self-serve onboarding | ✓ | ✓ | ✓ | ✓ |
| Self-serve + in-app checklist | — | ✓ | ✓ | ✓ |
| Onboarding email series | — | — | ✓ | ✓ |
| White-glove onboarding (1–2h with the team) | — | — | — | ✓ |
| Concierge support (24h M–F) | — | ✓ | ✓ | Priority |
| Roadmap (deferred) | ||||
| Custom workflows | — | — | — | v2 |
| Built-in CRM | — | — | — | v2 |
The math behind the tiers.
A cleaning operator loses a bid every week to a company that bids faster and looks more expensive. Each lost bid is worth more than a year of Tidy. The price points are set so the ROI is obvious the first time Tidy saves a deal.
Below the cost of a single lost bid from a slow PDF. The $24 is the "I want to pay something but not $49" step — softens the jump from $0 to Business.
Same ROI logic as Solo, plus enough DocuSign headroom (30/mo) for a steady-state solo operator pitching about one bid per day.
Covers the cost of white-glove onboarding (1–2 hours of CSM time per customer). Multi-user + multi-org makes it viable for small cleaning companies with 2–5 operators.
No unlimited LLM at any tier. The caps keep server load predictable and prevent abuse. Nobody runs a 100k-draft spam loop on Tidy.